Were Sorry Your Call Cannot Be Completed at This Time Please Try Again Later
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How-do-you-do
My proper name is Daniel. I am an Independent Advisor.
Let me ask you a few questions below:
- Could you lot please make sure the number is yous are trying to call is still valid?
- Accept you added the country lawmaking in front of the number yous are trying to telephone call?
- What happens when yous attempt to call the problematic number from a regular mobile number? Does it work?
Delight refer to the following commodity equally well:
https://answers.microsoft.com/en-usa/skype/forum...
Disclaimer:
Please note, This is a peer-to-peer support forum significant I'g simply fellow regular Skype forum users similar you lot who are trying to help other Skype forum users with their Skype upshot. So in this case, I'm Not-Microsoft Staff I don't have access to your business relationship nor I'chiliad authorized to do so. I hope nosotros tin can have a mutual understanding from the beginning to forestall misunderstanding.
Kind Regards
I'thou an independent advisor. I'1000 not a Microsoft staff.
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You should contact them on their customer care and become this solve. Ordinarily such kind of issues occur due to some technical errors from server side.
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Hey! Thanks, but I've tried. Information technology's impossible to get through to anyone. Waded through the FAQ - no aid. Used the chat bot - simply cuts you off as the waits are too long. Flake **** really :((
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Hi Daniel
I'm not sure if you have grasped the question correctly?
- Could you delight make certain the number is y'all are trying to call is even so valid?
The problem applies to multiple numbers. Well-nigh 80% of those I call.
- Accept you added the state code in forepart of the number you are trying to call?
Ive tried information technology in all possible permutations, 0044 20xxx, 0044 020xxx,+44 20xxx,+44 020xxx, 020xxx. The results are unchanged.
- What happens when you try to call the problematic number from a regular mobile number? Does it work?
Every bit mentioned, the signal of the question is that despite the announcement the call is continued if you wait long enough. Then it works from Skype, but the message is redundant.
There are occasions when the recipient has a calledID block on. Again I go the "sorry but..." announcement followed by the BT 1572 announcement on these occasions.
If the line is engaged (when tested via some other route), I seem to get the "lamentable but..." message repeated. Information technology would be much more useful to get an engaged tone, so that I knew that was the consequence on the few occasions when the line is decorated.
Thanks for replying
Best wishes
Mark
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I found a similar issue from the previous post, apparently, the solution is to prepare Caller ID.
https://answers.microsoft.com/en-us/skype/forum...
You can prepare a Skype number as Caller ID instead of using a phone number as the Caller ID. Caller identification using your Skype Number is available in the following countries: USA, UK, Brazil, Chile, Kingdom of denmark, Estonia, Poland, Sweden, Switzerland.
Kind Regards
I'1000 an independent counselor. I'thou not a Microsoft staff.
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Howdy Daniel, as mentioned, this is not a caller id trouble.
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Yous might only rule out Caller ID if yous have tried the same number with Caller ID enabled. That might be worth a try to effort to avoid this behavior on the other terminate. Whether information technology is or it is not based on that there are two related things that come to mind.
1. The message plays every bit an anti-spam phone call deterrent. A variant to what the Telezapper accomplishes.
two. The message plays while your call is being queued/routed.
This might occur through a particular provider or route. You can contact Skype support over live conversation to take them investigate the issue. Recent calls with this beliefs would be all-time to have, prior to contacting them.
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You lot might just rule out Caller ID if you have tried the aforementioned number with Caller ID enabled. That might exist worth a attempt to endeavor to avoid this beliefs on the other terminate. Whether it is or it is non based on that in that location are two related things that come to mind.
1. The bulletin plays as an anti-spam call deterrent. A variant to what the Telezapper accomplishes.
ii. The bulletin plays while your call is being queued/routed.
This might occur through a item provider or road. Y'all tin contact Skype back up over live chat to have them investigate the issue. Recent calls with this behavior would be best to have, prior to contacting them.
Indeed, which is why out of the l+ calls on which I take experienced this, I called two of them from my mobile directly with calledID withheld and was connected with no problem.
I reiterate, that when calledID withhold is the problem, there is a 1572 bulletin that states the recipient has called to restrict the calls received. (All of my calls are to the Uk. This message is not generated by the recipient, but immediately by Skype.)
Why would you play a message that states you lot phone call cannot be continued whilst routing a phone call. That is completely stupid. A message that says "delight expect while your telephone call is routed" makes sense, but non a message that states "Sorry your phone call cannot be completed" before completing the phone call...
I take tried to contact Skype. Tweeted terminal week. DM'ed concluding calendar week. Tried the FAQ. Tried the chatbot several times. Is there a better way to get support? I cannot find it, hence taking to the forum in the hope of a sensible answer...
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If so then I'd like your business relationship to exist investigated igated by Skype live agent to determine the best next steps for you, unfortunately, every bit a Customs Advisor, I'm not authorized to access your account. Please visit this link: https://go.skype.com/ssc.conversation.45
I'k an independent advisor. I'm non a Microsoft staff.
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Disabling Caller ID on your telephone, while a valid exam, is not the same every bit temporarily enabling Caller ID in your Skype account. I listed some possibilities. This does not mean that Skype is generating these messages, nor did I suggest that. Somewhere along the route this is occurring which is probable non the same exact route your mobile is taking when placing calls. The anonymous calls from Skype (which might take a particular injected ID) could notwithstanding be handled differently by BT or another provider/node. Due to these variables, I already suggested y'all contact support. I provided a direct link to conversation in my terminal response. DanielTech appeared to provide a similar link besides. Hopefully they will narrow down the underlying cause using your recent calls to investigate.
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Source: https://answers.microsoft.com/en-us/skype/forum/all/sorry-but-your-call-cannot-be-completed/f84d03c3-5c67-4bb9-8a8f-a5c563e5f687
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